Privacy Policy

Last Updated: 22 September 2026

Kids EDEN Camp (“Kids EDEN Camp”, “we”, “us” or “our”) respects your privacy and is committed to protecting the personal information you provide to us.

This Privacy Policy explains how we collect, use, store and protect personal information when you visit our website, contact us, register a child for our camps, make a booking, or otherwise use our services.

Kids EDEN Camp operates in the United Kingdom and is committed to handling personal information in accordance with applicable UK data protection legislation, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, where applicable.

By using our website or providing information to us, you acknowledge the practices described in this Privacy Policy.

1. Who We Are

Kids EDEN Camp provides children's holiday camp and creative activity experiences designed to support children's creativity, confidence, curiosity and wellbeing.

Our camp activities may include creative arts, sports, yoga, cultural experiences, food-related activities, excursions and other educational and recreational activities.

Contact details:

Kids EDEN Camp
Fresh Ground
68 Battersea Rise
London
SW11 1EQ
United Kingdom

Email: info@kidsedencamp.com
Telephone: 079 3246 6300

For privacy-related questions or requests concerning your personal information, please contact us using the details above.

2. Information We Collect

Depending on how you interact with Kids EDEN Camp, we may collect different types of personal information.

Information about parents, carers and guardians

This may include:

• Full name
• Email address
• Telephone or mobile number
• Address
• Booking and registration information
• Payment and transaction information
• Communication preferences
• Information contained in enquiries, emails or other communications with us

Information about children attending our camps

Because our services are provided to children, we may need to collect information about the child being registered, including:

• Child's name
• Date of birth or age
• Emergency contact information
• Parent or legal guardian details
• Relevant medical information
• Allergies
• Medication requirements
• Physical, behavioural or additional support requirements
• Dietary requirements
• Information necessary to safely participate in camp activities
• Attendance and collection information

We only request information that we reasonably need to provide our services, meet safeguarding responsibilities, or keep children safe while attending camp.

3. Special Category Information

Some information provided during registration may constitute special category personal data under UK GDPR. This can include information concerning a child's health, medical conditions, allergies, medication or certain disabilities or support requirements.

We understand that this information is particularly sensitive.

Where we process such information, we will do so only where permitted by applicable data protection law and where an appropriate legal basis and condition for processing applies.

We use this information primarily to:

• Protect the health and safety of children attending our camps
• Make appropriate arrangements for a child's participation
• Respond appropriately to medical or other emergencies
• Provide reasonable support where possible
• Ensure that staff are aware of relevant requirements
• Meet our safeguarding and legal responsibilities

Parents and guardians are responsible for providing accurate and relevant information about their child's medical, physical, behavioural or support needs before attendance, as explained in our Terms & Conditions.

4. How We Collect Personal Information

We may collect information when you:

• Register a child for a camp
• Make a booking
• Complete a registration form
• Submit information through our website
• Contact us by email, telephone or WhatsApp
• Request information about our camps
• Subscribe to communications from us
• Submit an enquiry
• Communicate with a member of our team
• Provide information relating to a child's medical, dietary or additional support requirements

We may also automatically collect limited technical information when you use our website.

5. Information Collected Automatically

When you visit our website, certain information may be collected automatically by our website or by services we use.

This may include:

• IP address
• Browser type
• Device type
• Operating system
• Pages visited
• Approximate location derived from technical information
• Date and time of visits
• Referring website
• Website interaction information

This information may be used to maintain website security, understand website usage, improve our website and identify technical problems.

6. Cookies

Our website may use cookies and similar technologies.

Cookies are small files stored on your device that can help websites function properly and remember certain information.

We may use cookies for purposes such as:

• Essential website functionality
• Security
• Remembering preferences
• Understanding website traffic
• Improving website performance
• Analysing how visitors use our website
• Supporting website features provided by third-party services

Where required by law, we will request your consent before placing non-essential cookies on your device.

You can manage or disable cookies through your browser settings. Disabling certain cookies may affect the functionality of parts of our website.

7. How We Use Your Information

We may use personal information for the following purposes:

• Processing camp registrations and bookings
• Providing our services
• Communicating with parents and guardians
• Confirming bookings and sending booking information
• Providing information about camp dates, activities and arrangements
• Managing attendance
• Managing authorised collection arrangements
• Responding to enquiries
• Managing payments and transactions
• Supporting children with relevant medical or additional requirements
• Responding to emergencies
• Protecting the safety and wellbeing of children
• Maintaining appropriate safeguarding procedures
• Managing complaints and feedback
• Improving our services
• Maintaining and improving our website
• Preventing fraud, misuse or security incidents
• Complying with legal and regulatory obligations
• Sending relevant updates and marketing communications where permitted

8. Legal Basis for Processing

Depending on the circumstances, we may rely on one or more of the following lawful bases under UK GDPR:

Contract

We may process information where it is necessary to enter into or perform a contract with you, such as processing a camp booking.

Legal obligation

We may process information where necessary to comply with a legal or regulatory obligation.

Legitimate interests

We may process information where necessary for our legitimate interests, provided those interests are not overridden by your rights and interests.

This may include operating and improving our services, maintaining website security and managing communications.

Consent

Where required, we may ask for your consent before processing certain information.

Where processing is based on consent, you may withdraw your consent at any time, although this will not affect processing that took place before consent was withdrawn.

Vital interests

In appropriate circumstances, information may be processed where necessary to protect someone's vital interests, particularly in an emergency.

9. Children's Information

Kids EDEN Camp provides services involving children, and we take the privacy and safeguarding of children seriously.

We generally collect children's information through their parent, legal guardian or another person who has appropriate authority to provide the information.

We use children's information only for legitimate purposes connected with providing and safely managing our camp services.

We do not knowingly use children's personal information for unrelated purposes.

Parents and legal guardians should ensure that information provided to us is accurate, complete and kept up to date.

10. Medical, Dietary and Additional Support Information

Parents or guardians may need to provide information about a child's medical conditions, allergies, medication, dietary requirements, physical requirements, behavioural requirements or other support needs.

This information helps us assess and prepare for the child's participation in camp activities.

Our Terms & Conditions state that parents/carers should inform Kids EDEN Camp of relevant pre-existing medical, physical or behavioural conditions and medication requirements during booking.

Where such information is provided, access will be limited to people who reasonably need the information for safeguarding, care, administration or operational purposes.

11. Photography and Video

From time to time, Kids EDEN Camp may take photographs or videos during camp activities for promotional or business purposes.

Where photography or video may take place at a particular venue, parents or guardians will be informed in advance and given the opportunity to exclude their child from promotional photography, in accordance with our stated camp procedures.

Photographs or videos may be used on appropriate Kids EDEN Camp promotional channels, including our website, social media or marketing materials, where permitted.

We will take reasonable steps to respect photography preferences communicated to us.

12. Payments

When you make a payment for a Kids EDEN Camp booking, payment information may be processed by third-party payment providers.

We do not generally need to retain complete payment card details ourselves.

Payment providers may process your information in accordance with their own privacy policies and terms.

We recommend reviewing the privacy information provided by the payment provider used during your transaction.

13. Third-Party Service Providers

We may use trusted third-party companies and service providers to help operate our website and services.

These may include providers involved in:

• Website hosting
• Website security
• Booking and registration
• Payment processing
• Email delivery
• Communication services
• Website analytics
• Customer support
• IT and technical services

Where third parties process personal information on our behalf, we will take appropriate steps to ensure that personal information is handled securely and in accordance with applicable data protection requirements.

14. Sharing Your Information

We do not sell your personal information.

We may share personal information where reasonably necessary with:

• Our staff and camp leaders
• Service providers supporting our operations
• Payment providers
• IT and website providers
• Professional advisers
• Emergency services or medical professionals where appropriate
• Regulators, authorities or law enforcement where legally required
• Other organisations where disclosure is necessary to protect the safety of a child or another person

We only share information that is reasonably necessary for the relevant purpose.

15. Safeguarding

The safety and wellbeing of children attending Kids EDEN Camp is extremely important to us.

Where we have safeguarding concerns, we may process or disclose information where necessary to protect a child or another person, or where required by law.